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The TRAX business has been sold and will be suspended for several months to complete the move. Please return to this website for info on the progress of the move and reopening. Thank-you to our wonderful customers over the past 16 years. -Peggy and Steve.
Customer Service

Here's what some clients have shared with us:
Share your feedback with us

The top five reasons why I LOVE my Trax ceiling shower rod & curtain!
1. Because it looks amazing! It made an immediate improvement to an outdated bathroom!!
2. Because it makes the small bathroom look larger since eyes are drawn up to the ceiling.
3. Because it was super easy to install!
4. Because it's made by a local family business who came up with this creative solution themselves - what a great opportunity to support a local business!
5. Because a shower rod will NEVER fall on me again when it slips off of the wall - amen to that!
Rating: 5 out of 5
- Lauren & Keith
Rancho Cordova, CA

I purchased my first two Trax shower rods, curtains and decorative rods after seeing them in a custom condo in Charlotte, NC last year. They were really a "WOW" item in the condo and I felt they would add nice impact when I went to sell my 30+ year old home in the New Orleans area in a neighborhood where many houses had been on the market for as long as 2 years. We listed our house in mid January of 2011 and had a firm contract four days later - a major real estate miracle in my book! I am certain that the Trax Rods, shower curtains and decorative curtains helped sell the house - our Real Estate agent and stager both loved them. My most recent purchase is for my new home in Charlotte, NC and I can't wait to finish the room - I know it will be beautiful. Not only are your products a great addition to the look of a room, but your service is outstanding!
Rating: 5 out of 5
- Suzanne
Huntersville, NC

Thank you so much for such a wonderful product. The L-trax and custom shower curtain are by far the best products for a corner tub/shower combo. The quality of the shower curtain leaves no room for improvement and the L-Trax carries it as smooth as silk along its path!! Thank you again for making our corner tub an awesome shower to boot!!! Just an outstanding product!
Rating: 5 out of 5
- Leo & Lori
Mogadore, OH

I bought one of your shower curtains a couple of months ago and I've been been extremely happy with the product. In it's simplicity of installation and exceptional function and appearance, it's definitely one of the most perfect products I've ever purchased. I had tried traditional l-shaped shower curtain rods and they were so visually consuming that it ruined the otherwise great look of this rather small bathroom. More than just "acceptable", your shower curtain has been an excellent addition to the space, opening it up visually and providing a nice style element. Additionally, the advice I received from Steve was very helpful and spot on. I can't thank you enough and feel like I'm doing friends a favor when I tell them about your products. Kudos on design perfection.
Rating: 4.5 out of 5
-Darin Gilbert, very happy customer
Morrison, CO

My [Custom Shower Curtain Liner] arrived today and is just as I ordered. It looks great and fits perfectly. The service was more than I expected and the product is truly perfect. Thank-you for everything!
Rating: 5 out of 5
- Neal
Toms River, NJ

The package arrived in one day (I was pleased it arrived so quickly), and I installed the L-trax next afternoon. This is a very nice system -- the track and the carriers. Nicely designed, very simple (simple is good) and secure. The carriers slide very well in the track. The curtain looks great. I had worried the curtain might be a little stark (from inside the bathtub/shower) when fully closed, but the space felt roomy and clean and airy. I didn't want to put a glass enclosure in this bathroom because the room is extremely small; this system helps the room seem bigger than it is. Thanks for your great solution.
Rating: 5 out of 5
- Ken,
Los Altos, CA

I just received my TRAX with the Shower Curtain Liner. I love it!! It was very easy to install. We have very high ceilings and I could never find a shower curtain liner that was long enough. The liner moves very smoothly along the TRAX and it neatly tucks behind my custom drapery. It is just what I was looking for and I will be ordering another one for my other bathroom. Thanks so much!
Rating: 5 out of 5
- Emily,
Mirimar, FL

Just a word to let you know how happy we are with both the rail system and the quality of the materials for the curtains... certainly worth the expense. Overall a wonderful purchasing experience from ordering, delivery and installation. The best to you and your products.
Rating: 4.5 out of 5
Gatineau, Quebec

THANK YOU SO MUCH!!! The shower curtain and TRAX are installed and look beautiful. We had an old glass door enclosure which I have hated for 5 years since we bought our house. Now my Bathroom looks modern & fresh. The lengths are perfect. Way cheaper than a new shower unit. The doors are removed and the curtain is perfect.
Rating: 5 out of 5
- April
Rutherfordton, NC

Thank You, the product is top quality, it looks really great in our new master bath. Easy to install, fits perfectly.
Rating: 5 out of 5
- Mike
Rocklin, CA

We were so pleased with the Trax ceiling track and shower curtain in our two bathrooms, that we ordered an additional L shaped track and curtains to be the theater curtains for the stage we installed for our granddaughters performances. The Trax curtain systems works so smoothly and is so durable that it easily withstands the dramatic treatment it gets at the hands of these young actresses. In addition,my husband and I, who are not mechanically inclined, were able to follow the directions to install the track and curtain ourselves.
Rating: 5 out of 5
El Dorado, CA

The rod and curtain exceeded my expectations. For awhile I was considering a $3,000 set of glass. but your shower curtain looks classy and will require much less maintenance. Your service and product are excellent.
Rating: 5 out of 5
- Lee
Tequesta, FL

In building a handicap bathroom for my father, I have dealt with a variety of companies over the past several months. NONE were as helpful and efficient as this one was. The measurements I requested were right on the money. The custom items were EXACTLY what I ordered. I also must mention that they were less costly than the other on-line companies I had recently done business with.
Rating: 5 out of 5
- Bob
Cranston, RI

I wanted to let you know you have one very satisfied customer! We have just completed a barrier free bathroom using your ceiling rod and shower curtain. The curtain glides smoothly on the track from both a standing position and from a wheelchair. The curtain dries quickly. My husband, a double below the knee amputee (service connected) loves the freedom his new bath gives him. The ability to have barrier free access is only as good as the ability to control shower splash and curtain run off. Your "solution" met our needs. Thank you.
Rating: 4.5 out of 5
- Nancy
Amherst, NH

Thank-you for the wonderful service you provided. The curtain fits perfectly.
Rating: 4.5 out of 5
- Terri,
Woodway, TX

I received your L-Trax and shower curtain and absolutely love them. They make my bathroom look spa-like and the ceilings seem even taller. Great idea! Thanks very much.
Rating: 5 out of 5
- JoAnne
Toronto, Canada

I wanted to let you know how happy I am with the ceiling mounted shower rod and track and shower curtain. I have a tiny bathroom and couldn't afford a frameless glass enclosure for the shower. Putting in a wall to enclose the shower would have made the room seem smaller and the shower would have been like a cave. Now I can push the curtain back and the whole room is open and is visually spacious. Kudos to your responsive and helpful staff.
Rating: 5 out of 5
- Mala
St. Michaels, MD

What a nice product you have. I cannot tell you how much you have pleased my wife and me with your products. In her words, "I can't believe that I would ever have been so happy with a $60 shower curtain."
Rating: 5 out of 5
- Jerry
Ocoee, IN

It has been a total pleasure dealing with TRAX. I can't remember the last time any company was as caring and interested in making sure that their product was completely satisfactory. Wishing you all much success.
Rating: 5 out of 5
- Donna
Farmington, CT

We received and installed our new L-Trax and wanted to tell you that we are very pleased with it. We're very happy with the quality, the ease of installation, and the appearance. If you have others that question the quality, (like I did), have them e-mail me and I'll give it a glowing report. Thanks
Rating: 5 out of 5
- Cheryl
San Diego, CA

Hi Steve, I talked to you and placed my order for the L shaped curtain rod when you were in Chicago for the trade show. It is PERFECT. After many headaches trying to find what I needed for our bathroom renovation, I highly recommend your product and you were so helpful in getting me the right size and including the extra curtain hanging brackets I needed. Thanks again!!
Rating: 5 out of 5
- Jamie
Antioch, IL

The shower track and curtain arrived Tuesday and I had it installed Wednesday. Thank you for your prompt response to my order. Not only did it arrive ahead of time, but nothing was missing from the package, it went up very easily, and the customized curtain fits and looks perfect. I did a bit of research before placing the order and am glad I got the TRAX system. The curtain glides very easily on the wheels in the track. For perspective, one of your competitors quoted one week on track delivery, and three weeks on the custom shower curtain. We needed it for guests expected over the Labor Day weekend. Now they will have a shower to use. Thanks again.
Rating: 5 out of 5
- Jerry
Cincinnati, OH

Thanks for all your help. It is a pleasure doing business with someone of your class and integrity.
Rating: 5 out of 5
- Hank
West Point, VA

I have been extremely happy with the TRAX's product. In it's simplicity of installation and exceptional function and appearance, it is definitely one of the most perfect products I've ever purchased. I had tried traditional L-shaped shower curtain rods and they were so visually consuming that it ruined the otherwise great look of my small bathroom. More than just "acceptable" your shower curtain has been an excellent addition to the space, opening it up visually and providing a nice style element. Additionally, the advice I received from Steve was very helpful and spot on. I cannot thank you enough and feel like I'm doing friends a favor when I tell them about your products. Kudos on design perfection.
Rating: 5 out of 5
- Dana
Morrison, CO

I just received my shower rod, and curtain today. I installed them both, and my wife absolutely loves the look. She can't wait to show the new look off to my mom. Thank You for making it so easy, and the shipping was also very fast. You really solved my bathroom dilemma. I really didn't want the other ceiling rod look with the bar hanging down.
Rating: 5 out of 5
- Courtney
Monroe, LA

I received the curtain just this afternoon. It looks wonderful! Thank you for adjusting it! I am just delighted with the quality of your products as well as the customer service that you have provided us, especially with the special order of the decorative curtain. I will recommend your company to everybody.
Rating: 5 out of 5
- Marina
Danvers, MA

I have been using the track and curtain I purchased from you for several weeks now and am pleased with both the quality and functionality of the product. In addition to my satisfaction w/ the product, I have to mention that the experience of working with you to assure that I chose the correct product was not only helpful (I would have ordered the wrong unit without your assistance) but prompt and courteous. Once I placed the order, it arrived quickly and with good instructions and all of the necessary hardware to complete the installation. Thank you once again for making the experience a pleasant one.
Rating: 5 out of 5
- Steve
Port Orford, OR

The rod is up, it's working, and it is just great! The fit was perfect in that absolutely no trimming required whatsoever. I sincerely thank you for the extra time you took with me so that I could get exactly what you needed to get my order exactly right. I am greatly impressed with the service you gave me and I suspect you give it to all your customers. I can't believe it arrived within the 10 days you said it would! Service like this doesn’t happen very often anymore so you should take pride in it. Again Thank You! And if asked you know where I'll be directing any inquiries about the rod.
Rating: 5 out of 5
- Richard

After searching for a year, found this and just love, love, love it.
Rating: 5 out of 5
- Jane
Amherst, NY

Just wanted to tell you that we VERY pleased with our new curtain. It fit perfectly and looks great. It was the perfect solution for our needs. Thanks again for getting it to us even quicker than you had said it would.
Rating: 4.5 out of 5
- Jeff
Stockbridge, MI

Thanks! You guys are awesome.
Rating: 5 out of 5
- Rosemary
New Berlin, WI

George put the rods and curtain up last night….looks great….thanks for being clever.
Rating: 5 out of 5
- Joyce
Rancho Palos Verdes, CA

Wanted to let you know that I just installed the Trax Ceiling Shower Rod and Curtain ordered through TRAX. I have struggled with an over mount soaking tub/shower combination, exploring straight curtain vs. shower door, neither working (keeping water off the tile deck) or being quite right visually -- and finally -- this product is the perfect solution. It looks great and functions perf


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